Refund policy

30-day refund on every product. If a product is not useful for you, ask for a full refund within 30 days of purchase. You do not need to give a reason, although we are grateful if you tell us what did not work so we can improve it.

How to ask: email [email protected] from the address you used to buy. Include your order ID (it is in your receipt email) and the product name. We process refund requests within 1 business day and issue the refund through our Merchant of Record, Dodo Payments, to your original payment method. How long the money takes to show on your statement depends on your bank or card issuer, usually 5 to 10 business days.

Offers accepted after checkout: items you add with one click right after your purchase are separate charges. You can refund any of them on their own; refunding one item does not affect the others.

After a refund, your licence for the refunded product ends. Please delete the files you downloaded. Download links for that product stop working.

Cancellation: all our products are one-time purchases. There are no subscriptions and nothing renews, so there is nothing to cancel.

Your statutory consumer rights are not affected. The full policy is at iamalexc.com/refund.

Questions or refunds: [email protected].

AlexC